Shipping Policy
GOLFEPS LIMITED ships golf clothing and course kit to addresses in the United States. This page is part of the Terms of Service. Questions: contact@golfepsltd.com.
Where we ship
We ship to U.S. street addresses, including APO/FPO where the carrier allows it. We do not ship outside the United States at this time. Express is not available to PO boxes.
Processing
In-stock orders leave within 1 to 3 business days after payment is authorized, Monday through Friday excluding U.S. public holidays. Preorder or restock items ship on the date shown on the product page. Kit (headcovers, socks, a marker, a pouch, a hat) ships in the same carton as clothing when ordered together.
Methods and cost
- Ground. Free on orders of $200 or more before tax. Under $200, checkout quotes $6.95.
- Express. Quoted at checkout (typically $14.00). Not available for PO boxes.
The bar at the top of the site matches this $200 ground threshold. Delivery estimates are carrier windows, not guarantees. Weather, peak season, and remote ZIP codes can add days.
Tracking
When a carton scans, we email the tracking number to the address used at checkout. If you created an account, the same reference appears on the account page. Write contact@golfepsltd.com with your `GE-` order code if tracking has not arrived within two business days of the ship notice.
Address errors
Enter the address as the carrier will scan it. If a package comes back as undeliverable, we will email you. Reshipping may require a new freight charge. We cannot redirect a carton that is already in the carrier network.
Split shipments
If one SKU is delayed, we may hold the order so it leaves in one carton. We do not charge a second ground fee for a split we choose to make.
Damaged cartons
Photograph the outer carton and the contents, then email contact@golfepsltd.com within 7 days of delivery. Include the order reference. We will replace garments or kit that arrived with a carrier fault.
Contact
GOLFEPS LIMITED